Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
wonderful food
traditional decor
price
value for money
8.2/10
Great
Rooms
7.9
Location
9.1
Service
8.7
Dining
8.0
Guest reviews
8.2/10
based on 7 reviews
4.5/5
based on 923 reviews
8.7
8.7/10 based on 3376 reviews
#5 of 41 hotels in Fussen based on Tripadvisor
Ian
United Kingdom,
April
2024
8.6/10
I absolutely loved my stay at this hotel. The Sisi themed room was beautifully decorated and cozy, offering a unique and comfortable accommodation experience. Although not very spacious for the price, the room layout with four beds, including two twins and a queen, provided everyone their own alcove for privacy. However, the noise level from outside was noticeable as the rooms are not soundproof.
Rooms
8.0
The Sisi themed room was beautifully decorated and very cozy. The layout with four beds, two twins, and a queen offered individual alcoves for privacy.
Service
9.0
The staff was very friendly and helpful. They even allowed us to park our car on the premises after we checked out, showing exceptional kindness and service.
Location
9.0
The hotel's location is perfect for exploring Füssen downtown by walk, close to everything including the castle. Situated near Schloss Neuschwanstein, it offers convenience and charm.
Dining
8.0
The dining experience was quite good, and the food offered was delicious. Additionally, the hotel provided disposable gloves for use at the buffet breakfast, showing attention to cleanliness and guest satisfaction.
Facilities
9.0
The hotel boasts great facilities, making the stay even more enjoyable.
Randy
United States,
April
2024
9.2/10
I had a delightful stay at the hotel. The rooms were incredibly spacious and impeccably clean, feeling more like a luxurious suite than a standard room. The traditional decor added to the charm, complemented by the delightful food offered. However, the price could be a bit higher for the value provided.
Rooms
9.0
The rooms were huge and very clean, more like a suite than a simple room, with wonderful traditional decor and delicious food.
Service
9.0
The service was incredibly gracious and helpful, making my stay even more enjoyable. The staff was professional and always ready to assist in any way they could.
Location
10.0
The location was fabulous, offering easy access to the castles and convenient parking. Being situated right in the city center, it was ideal for exploring Fussen and enjoying dining options nearby.
Dining
9.0
The dining experience was excellent with a wide variety of choices that impressed me. The Thai food, in particular, stood out for its quality and taste.
Facilities
9.0
The facilities were top-notch, adding to my overall comfort during the stay.
wonderful food
price
Elizabeth
United Kingdom,
February
2024
8.0/10
The hotel's room was dated but nice, offering a comfortable and clean environment that was definitely spacious. The service, especially in the welcoming outside garden, was so helpful and polite, making our after-hours check-in a breeze. The location was excellent, right across the street from the city center with convenient amenities like onsite parking and a lift to reach our top-floor room. The dining experience, while not offering a wide variety of food choices, still provided a lovely spread thanks to the very cheerful staff. Overall, a pleasant stay with some minor areas for improvement.
Rooms
8.0
The room was dated but nice, comfortable, clean, and spacious.
Service
9.0
The service was very friendly and helpful, especially during our after-hours check-in in the welcoming garden.
Location
9.0
The hotel's location was excellent, right across the street from the city center with convenient amenities like parking and a lift.
Dining
7.0
The dining experience, while not offering a wide variety of food choices, was still enjoyable with a good spread and cheerful staff.
Facilities
7.0
The facilities met our needs adequately during our stay.
Richard
United Kingdom,
January
2024
7.8/10
The hotel provided us with a mixed experience. The rooms, although clean and nice, didn't quite match the value we expected for the price paid during our family vacation in Europe. The service was professional and friendly, but a bit lacking in some aspects. The location was fantastic, offering easy access to key attractions and amenities. The dining was a highlight for some but fell short for others. Overall, a decent stay with some room for improvement.
Rooms
7.0
The rooms were clean and very nice, but didn't quite match the expected value for the price paid.
Service
7.0
The service was professional and friendly, though there were some areas that could be improved.
Location
9.0
The hotel's location was fantastic, providing easy access to key attractions, restaurants, and shops.
Dining
8.0
While some found the dining to be excellent with a variety of options, others felt it didn't fully meet their expectations for a 4-star hotel.
Facilities
8.0
The hotel offers a range of facilities and amenities to enhance the overall stay.
Mike
United Kingdom,
October
2023
9.0/10
What a luxury to have heated bathroom floors! The rooms throughout the hotel were fine, offering a comfortable stay in a cozy atmosphere. The helpful and friendly staff can even secure tickets to Neuschwanstein for you. The location is brilliant, just beside the pedestrian zone and the main town center, making it easy to explore the area. Dining options were excellent with a wide array of choices. A great value for the money overall.
Rooms
8.0
The heated bathroom floor was a nice luxury to have, and the rooms were fine.
Service
9.0
The staff was so helpful and friendly, going above and beyond to assist with securing tickets and offering a warm welcome. Room service and a welcome drink added to the great service.
Location
10.0
The hotel is brilliantly located, right next to the historical center of Fussen and within a short walk to the train station and town center. Being close to Neuschwanstein and other attractions is a big plus.
Dining
9.0
The dining experience was excellent, offering a wide choice of dishes and a lovely atmosphere to enjoy meals. The breakfast buffet had a great selection, and freshly cooked eggs were a highlight.
Facilities
Grace
United States,
July
2023
8.0/10
My stay at the hotel was a mixed experience. The rooms were immaculately clean and incredibly spacious, which was impressive. However, it was quite warm in the room, making it hard to get a good night's sleep. The free breakfast offered was a nice touch, saving us around 100 euros compared to elsewhere, but the room itself was a bit small and narrow although still comfortable overall.
Rooms
8.0
The rooms were huge and beautiful, but it was so hot that we did not sleep well. Despite that, they were very new and uber clean.
Service
9.0
The service was top-notch. The staff were all warm, welcoming, and willing to use a bit of light humor, making our stay enjoyable. They were extremely helpful and knowledgeable throughout our visit. Their friendliness and courtesy made us feel right at home.
Location
9.0
The location of the hotel was excellent, right in the center of town. Being so close to Neuschwanstein Castle was a bonus, and the convenient parking made it a breeze to explore the area. The close proximity to the old town was convenient, allowing us to easily walk across the street and immerse ourselves in its charm.
Dining
6.0
The dining experience was a bit disappointing as the food quality did not meet our expectations. The international dishes provided were subpar, with the fruit salad tasting old. Despite this, the variety offered at breakfast was commendable, including options for customizing your egg dishes. The cheerful staff helped start the day off on a positive note.
Facilities
The facilities at the hotel were decent overall, with a good restaurant and nice breakfast options available. However, some areas like the staff room above with swinging doors might need improvement for a more peaceful stay.
Willis
United States,
April
2023
8.0/10
The hotel has some charming character in its well-decorated rooms filled with attention to detail, but they seemed a bit tired. The service was pleasant and the staff were friendly and helpful; they even provided a welcome drink. The location was convenient, with some noise from the street but great for early starts and close to key sights. The dining experience offered a variety of delicious options and the historical charm added to the allure. Despite these positives, the noisy street and lack of quiet could be a downside.
Rooms
7.0
The rooms are full of character, nicely decorated with great attention to detail but were tired.
Service
9.0
The service was pleasant, with nice and helpful staff providing a nice view from the balcony along with room service and a welcome drink.
Location
8.0
The location is very good, close to some of the best restaurants in town and convenient for early starts but on a pretty noisy street.
Dining
9.0
The dining was fabulous with a variety of buffet options, though the noise from the street could be a distraction.
Facilities
7.0
The facilities were charming and historical, adding to the dining experience but the noisy street could be a downside.
Essential By Dorint Basel City
Doubletree By Hilton New Orleans
Residence & Spa Le Prince Regent
Hotel Montanus
Doubletree By Hilton Rotterdam Centre
Delta Hotels By Marriott San Jose Aurola
Carlton
Vip Executive Entrecampos Hotel & Conference
Hotel Argegno
Edit Hanmer Springs
Grand Hotel Terminus
Balneario De Archena - Hotel Termas